When it comes to flying private, we know that our customers are looking for safety, privacy, efficiency and more space than what commercial airlines offer. Your private aviation consultants along with the flight support and sourcing departments at Magellan Jets are working hard to make sure every detail of your trip is handled with the outmost care. Here are some of the questions we get asked every day.
1. What about safety?
The safety of our clients is at the center of everything we do. To put it simply, safety isn’t something we’re just serious about—we’re fixated on it. We're proud to have been the first private jet broker in the world to be named to the Air Charter Safety Foundation. We adhere to the industry's highest safety standards in accordance with Wyvern, ARG/US, and the Air Charter Safety Foundation. In addition, we conduct a 42-point checklist on every flight and partner only with the country’s top providers while keeping our eye on: aircraft operator’s safety records; operational control of the aircraft; the pilots' experience in the aircraft, certification and type ratings; the pilots' record of accidents, incidents, and enforcement actions; making sure the pilots' medical and training requirements are up to date, and that the aircraft operator meets Magellan Jets additional insurance requirements.
2. Do you own your own fleet?
Magellan Jets Preferred Network (MJPN) is a partnership between Magellan Jets and the country’s top aircraft operators. Magellan Jets does not own or operate aircraft, but we are able to recommend the best positioned aircraft on each and every mission for our clients. MJPN accredited network was formed to offer the highest safety standards, professional integrity, personal responsibility, and impeccable service for Magellan Jets’ customers. For more information on benefits that come from sourcing aircraft from MJPN accredited operators, talk to your private aviation consultant.
3. Tell me more about those empty leg flights?
Empty leg flights have changed considerably over the past few years. In the past, empty legs would be offered at a fraction of the normal cost of chartering a one-way aircraft due to the necessity of moving an aircraft either back to its home airport or to another airport to pick up passengers. Because of the large increase in demand for private charter, these empty legs are no longer discounted as aggressively. Typically, the empty leg flight could come at a reduction in one-way pricing of 20-40%. Empty legs offer one major challenge – the passenger will be required to fly according to the empty legs schedule and not his/her own. This empty leg could also be affected if the passengers paying full price for their one-way decide to change their departure time or their routing. You can explore available empty-legs and make a decision based on your travel needs and schedule.
4. What types of private jet memberships do you offer?
We understand that each private jet card holder is unique and has specific needs, so we offer a wide variety of aircraft options to fit your personal or business needs. From the efficient and versatile Hawker 400XP to the long range and high capacity of the Gulfstream G450, you're sure to find the perfect jet card for any of your private flight needs. Our private jet memberships come in a form of a 25, 50, 75, 100+ hr Jet Cards. Need an a-la-carte, customizable and flexible option for your private or business travel needs? We’ve got you covered! Our industry-leading personalized membership offers all that you could ask and momre for your business travel.
5. Can I bring my pet with me?
You bet! Magellan Jets knows you love your pets, and we are experts on finding the proper aircraft that allow your pets to travel like the family they are. We will work woth you to schedule rest-stops, place toys on board, even assign crews that are extra pet-friendly! Flying private allows your four-legged family member to easily join you during your travel without any stress.
6. What is a supplemental lift?
If you have your own business aircraft, at some point it will be unavailable for flight, either due to scheduled maintenance or perhaps it is already flying a trip. When this occurs, we recommend that you book a supplemental lift charter. It is ideal for those times when you need some extra flying for a brief period, or if you need a capability that your current aircraft does not provide.
7. Can you arrange for catering?
You bet! We understand that flying is much more than a means to an end. It’s an experience. That’s why we put endless amounts of care into making sure your dining experience is of the highest quality and totally customized to meet your health, dietary, and religious concerns. Whether it's a multi-course meal, or supplying your favorite snack in-flight, we think of everything--and stop at nothing--to make sure you have an outstanding trip.
8. Can you arrange for car rental?
Sure thing. Your Flight Support Team is a resource to help minimize the time and number of phone calls you need to make on each trip. We are pleased to arrange your ground transportation and rental vehicles. That’s why we maintain a worldwide network of top rated ground transportation affiliates prepared to take you to your final destination safely and on time. Your Flight Support Team will work hand in hand with your driver to ensure all transfers are seamless and the vehicle is equipped with anything you may need.
9. What’s an FBO?
While it might have an intimidating abbreviation, it’s not meant to scare you! FBO stands for “fixed-base operator”. FBOs are often hard to find at major airports because one of their functions is to guard the privacy and security of their customers. FBOs are in the hospitality business so they are often very comfortable, spacious and full of great amenities to suite even the most demanding travel needs.
10. What do you love about your job?
Our top pics:
“Providing experiences that last a lifetime.”
“People I work with.”
“It’s not a job.”
11. So, where do we start?
Our private aviation consultants are standing by to answer any questions you might have and help arrange the most seamless business or personal trip for you. Call us today at
877-550-JETS or visit us at www.magellanjets.com
Magellan Jets is the leader in domestic and international private jet travel offering private and corporate travel memberships and charter flights. With a global network of thousands of pre-qualified aircraft, Magellan Jets is committed to the highest safety standards, personalized experiences and top level customer service.