Inside Charters: One Big Reason for Canceled Flights
By James Wynbrandt; Business Jet Traveler
You’d thought tomorrow’s charter flight was a done deal, but your broker just called to report that the reserved aircraft is suddenly unavailable. The most suitable replacement he can offer is four years older and several hundred dollars more expensive.
Such cancellations have always been a factor in the world of charter. One big reason: the owner-approval process, which constitutes a “widespread problem,” according to leaders of the Air Charter Association of North America (ACANA), which represents charter brokers.
Owner-approval issues can destroy a broker-client relationship, primarily because “an aircraft pulled due to an owner schedule conflict could mean the client pays more,” says Joel Thomas, ACANA vice president and CEO of Stratos Jet Charters.